Privacy Policy
Effective October 16, 2026. Version 2026-10-16.
This policy explains what personal information Vanguard Training Systems LLC ("Vanguard," "we") collects through vanguardtrainingsystems.com and app.vanguardtrainingsystems.com, how we use and share it, and your choices and rights. Health information has its own, more detailed notice: our Consumer Health Data Privacy Policy at /health-data. Where that policy gives more protection, it controls.
1. Summary
- We collect what we need to decide whether to coach an athlete and then to coach them.
- We do not sell personal information. We do not use it for targeted advertising, and we run no advertising trackers. Our public pages use cookie-free analytics services that counts visits (Section 2.3).
- Training and health information is seen by the athlete, the athlete's guardian where applicable, and Vanguard's coaches. It is handled by the service providers in Section 5 so that we can run the Service.
- You can ask for a copy, correction or deletion, and you can withdraw consent (Section 8).
2. What we collect
2.1 When you apply:
- name, email, state of residence and who referred you;
- age, height, weight, school or team, sports played and season schedule;
- throwing and lifting history, velocities, innings, pitch mix, lift and sprint numbers, equipment access and goals;
- for an applicant under 18, the parent or guardian's name, email and phone.
Height, weight and performance numbers are collected only with consent given on the form. The application does not ask about injuries, pain, mental health or lifestyle.
2.2 When you become an athlete or guardian:
| Category | Examples |
|---|---|
| Account | Sign-in email; a password stored only as a secure hash by our authentication provider; multi-factor settings |
| Agreement and consent records | Document versions, time, IP address and browser type |
| Billing | Name, billing and shipping address, phone, Stripe customer and subscription identifiers, payment status and amounts. Card and bank numbers stay with Stripe. |
| Training data | Workouts assigned and completed, sets, reps, loads, notes, throwing sessions, sprint and jump results, force tests, assessments |
| Health data | Injury and surgery history (collected at onboarding after consent), pain reports, readiness check-ins, sleep, stress and nutrition self-ratings, body weight, neurological and movement screening results, lifestyle audit answers |
| Video | Jump-test videos uploaded for analysis; links to form-check videos in your own Google Drive |
| Messages | Everything written in app messaging |
| Device data | Readings from devices you connect, such as the Force Board |
2.3 Automatically:
- server and security logs (IP address, browser type, pages requested, time);
- bot-detection signals on our pages;
- on our public pages only (not the athlete, guardian or coach app), page-view analytics through Vercel Web Analytics and Umami Cloud: the page visited, the site or link that sent you, campaign tags in that link, the plan chosen on the pricing page, and your country, device type, browser and operating system. These services use no cookies. Our reports show totals, not names, email addresses or anything you type into a form;
- essential cookies for sign-in and invitation links;
- browser storage used to keep an application draft (cleared when the tab closes) or to queue a workout log while offline.
There are no advertising cookies, analytics cookies or social-media pixels, and no analytics run inside the athlete, guardian or coach app.
3. How we use information
| Purpose | Information |
|---|---|
| Decide whether to offer coaching; communicate about applications | Application information |
| Invite a parent or legal guardian to join, confirm their authority and accept the agreements in their own name | Guardian contact information |
| Deliver, review and adjust training; message; respond to pain reports | Account, training, health, video, messages |
| Take payments, ship the kit, send receipts and reminders | Billing |
| Security, fraud prevention, troubleshooting | Logs, account |
| Understand how visitors find the public site and which plans they look at | Public-page analytics |
| Legal obligations and enforcing our agreements | As needed |
We do not use consumer health data or video to train or validate any AI model, ours or anyone else's, without a separate written consent. We do not make decisions with legal or similarly significant effects based solely on automated processing. The app's readiness rules can adjust or hold a day's throwing based on a check-in, and a coach reviews those adjustments.
4. Who sees it inside Vanguard
- Vanguard's coaches are Jackson Thorne (owner and head coach) and Kurt Thomas (coach). Both coaches can see every athlete's records, because each athlete is coached by both. If we add or change a coach, we will update this page and tell athletes before that coach has access. Every coach is bound by written confidentiality obligations.
- Athletes see only their own records.
- Guardians see what Section 6 of the Parent or Guardian Addendum describes.
- Guardian contact details are limited to the owner and used only for verification, safety and billing communication.
5. Service providers
We share personal information only with these providers, and only to run the Service:
| Provider | What they do | What they receive | Where |
|---|---|---|---|
| Supabase, Inc. | Database, sign-in, file storage (including jump-test video) | All Service data | United States (project region confirmed in our Supabase settings) |
| Umami Cloud | Public-page analytics | Public page visited, referring site, campaign tags, selected plan, and approximate location and device information; no form contents or account identifiers | United States and European Union |
| Vercel, Inc. | Hosting, video-analysis processing, security logs, bot detection, public-page analytics | Data passing through requests; logs; video while it is analyzed; public-page analytics data | United States |
| Stripe, Inc. | Payments, subscriptions, billing portal, receipts | Name, email, billing and shipping address, phone, payment details, amounts. Never health data. | United States |
| Google LLC (Workspace) | Business email, including account invitation, password reset and notice emails; documents and spreadsheets, including the equipment shipping log | Email address and correspondence; name and shipping address | United States |
| Google LLC (Drive, YouTube) | Your own Drive files for form checks; exercise thumbnails and videos | Your browser's requests; Drive access under your own account | United States |
| Anthropic, PBC | Our coaches may use Anthropic to assist with programming. The service receives coach-entered programming text, related conversation context and permitted tool information after the app replaces known athlete identifiers with an athlete code. That information may still include training or health details. Information sent to Anthropic is processed in the United States. | As described | United States |
| Shipping carriers and equipment suppliers | Deliver the kit | Name, shipping address, phone | United States |
Other disclosures. We may also disclose information when the law requires it, to protect someone's safety in an emergency, to enforce our agreements, or to a successor that takes over the Service and honors this policy, with notice to you first.
6. How long we keep it
| Information | Retention |
|---|---|
| Declined application | 180 days after the decision |
| Application never decided | 365 days after submission |
| Invited account never activated | 90 days |
| Jump-test video files | 12 months after upload, or sooner if deleted in the app; analysis results stay with training records |
| A former athlete's training, health and message records | 3 years after coaching ends, then deleted or de-identified; sooner on request (Section 8) |
| Billing and tax records | 7 years |
| Agreement and consent records | 5 years after coaching ends, or until a minor athlete turns 23 if later |
- We review and apply this schedule at least monthly.
- Backups are overwritten within 7 days. A backup restored after a deletion is re-checked against completed deletions before it is used.
- If the law requires us to keep something longer, or an active legal claim needs it, we keep only what that purpose needs.
7. Security
We use:
- encryption in transit;
- encryption at rest by our providers;
- database-level access rules;
- multi-factor authentication for coach accounts;
- least-privilege access.
No system is perfectly secure. If a breach affects your information, we will notify you and the authorities as the law requires.
8. Your rights
8.1 Rights. Wherever you live, you can ask us to:
- confirm what we hold and give you a copy;
- correct it;
- delete it;
- withdraw a consent;
- stop marketing email.
A guardian may make these requests for a minor athlete.
8.2 How to make a request.
- Email jackson@vanguardtrainingsystems.com from the account email, or message your coach in the app.
- We verify requests by account email or in-app confirmation. An authorized agent may act with your signed permission.
- We respond within 45 days. If we need more time, we tell you why, and the total never exceeds 90 days.
8.3 Appeals. If we decline, reply with "Appeal" in the subject line and we answer within 45 days. You may also contact your state attorney general.
8.4 Deletion and coaching. Deleting the records needed to coach safely ends coaching without penalty (Coaching Agreement Section 8.6). We never discriminate against you for exercising a privacy right.
8.5 State rights. Residents of Washington, Nevada, Connecticut and other states with consumer health data or privacy laws also have the rights in our Consumer Health Data Privacy Policy and their state's law.
9. Children and teens
- The Service is not directed to children under 13, and we do not knowingly collect information from anyone under 13. If we learn we have, we delete it.
- Athletes aged 13 to 17 take part only with a parent or guardian, who joins through their own invitation and accepts our terms in their own name.
- For minors, we collect and use only what is needed to coach them.
- We do not use their data for targeted advertising and do not sell it.
- Coaching messages for minors are limited to the athlete's assigned Vanguard coaches.
- The app has no features designed to increase time spent in it, such as streaks, rewards for app time or engagement notifications.
10. Changes
We post any change here with a new effective date. For a material change, we notify athletes and guardians at least 30 days in advance by email and in the app. We ask for new consent where the law requires it.
11. Contact
Vanguard Training Systems LLC, 401 12th St S, Arlington, VA 22202. jackson@vanguardtrainingsystems.com.